Reference

Privacy Policy for Your Account Data

Your cmd368 account keeps Live Dealer Lobby, Fortune Mouse, E-Sports Arena, and wallet activity under one Privacy Policy, so you can see what data we collect before you…

DANA record useOVO wallet checksGoPay payment dataQRIS receipt logsCookie controls
cmd368 Privacy Policy for Your Account Data
CONTACT PATHS

Privacy Help Through Real Channels

Fast privacy support matters when your account, wallet, or device record needs a correction. We handle policy questions through live chat, email, and WhatsApp, with the same identity checks before any personal data is discussed. For account changes, open Account, choose Security, then select Privacy Requests so our team can see the right record without asking you to repeat details in public chat.

Team online

Live chat

Use live chat from 09:00 to 02:00 WIB for quick privacy questions about cookies, login alerts, or wallet records. We may ask for your account email and recent DANA, OVO, GoPay, or QRIS reference.

Email privacy desk

Send account data requests to [email protected] from the email tied to your account. Include the request type, device used, and last login time so we can confirm ownership before sharing or changing data.

WhatsApp check

Use WhatsApp support for follow-up on an existing privacy case, not for sending identity files first. We confirm the ticket code, then move sensitive steps back to the account screen or email.

DATA HANDLING

Data Rules Around Live Dealer Lobby

Your privacy record follows the account, not just one game room. A Live Dealer Lobby session, Fortune Mouse spin record, or E-Sports Arena ticket can create logs that help us settle account…

Account data

We use your name, phone number, email, and login data to create and protect your account. Changes to these fields require an account check so another person cannot alter your privacy record.

Payment records

DANA, OVO, GoPay, and QRIS entries are stored with reference codes, timestamps, amounts, and wallet status. These records help us match deposits, check withdrawal requests, and answer privacy questions tied to your wallet.

Cookies

Session cookies keep you signed in as you move between Live Dealer Lobby, Crash Games, and the wallet. You can clear cookies in your browser, but we may ask you to sign in again after that.

Device checks

We read device type, browser version, IP address, and sign-in time to spot unusual account access. If your phone changes suddenly, we may add a security step before discussing personal data.

Data retention

We keep account and payment records only for business, security, dispute, and legal needs. When a record is no longer needed, we remove it or separate it from details that identify you.

Change requests

To ask for access, correction, or deletion, go to Account, Security, Privacy Requests. We confirm ownership first, then reply with the next step or explain why a record must be kept.

Your Privacy Questions Answered

Privacy questions usually happen at specific moments: opening an account, changing phones, using QRIS, or asking support to fix a wallet record. We answer those requests with account checks first, then limit the reply to the data needed for your case. The answers below explain what we collect, why we keep it, and how you can contact us.

We collect the details you enter, such as name, phone number, email, login password data, and selected wallet method. We also record sign-in time and device signals to protect your account from access that looks unusual.

We use payment references, timestamps, amounts, and status codes to match your wallet activity with your account. These records help us answer payment privacy questions and check withdrawal requests without exposing full wallet details in chat.

Yes. Open Account, choose Security, then Privacy Requests, or email [email protected] from your account email. We confirm ownership first, then provide the data we can share under our policy and local rules.

Yes, you can request a correction through the account screen or privacy email. We may ask for a recent login time or payment reference so we can confirm the change belongs to you.

Cookies keep your session active as you move between the lobby, wallet, and support pages. They also help us remember basic security checks. If you clear cookies, you may need to sign in again.

We keep data for account operation, security checks, payment matching, dispute handling, and legal needs. When those reasons no longer apply, we remove the record or separate it from details that identify you.

Start with live chat from 09:00 to 02:00 WIB for quick questions, or email [email protected] for access, correction, or deletion requests. We use ownership checks before discussing any personal data.